AI-Powered IT Issue Resolution
Smarter, Faster, Safer
Your intelligent AI-Powered IT assistant for troubleshooting, scripting, and task automation—built for IT pros, helpdesk teams, and sysadmins.
No credit card required to start.
Take iTechSmart Anywhere
Access your tools, dashboards, and smart assistants right from your phone or tablet.
Android
iOS
Scan the QR code to download on your device.
Live Demo: iTechSmart Core in Action — AI-Powered IT Assistance
Streamline IT troubleshooting, automate repetitive tasks, and get AI-guided resolutions — without the guesswork.
Watch iTechSmart Core assist IT professionals in real time, providing actionable guidance and automating routine tasks for faster, safer problem-solving.
AI Troubleshooting Assistance
Step-by-step guidance using OSI model and best practices
Script Suggestions
Instant, safe commands for PowerShell, Bash, and CMD tasks
Task Tracking & Documentation
Auto-generate ticket notes, track resolution steps, and save time
Knowledge Base Access
AI recommends solutions from curated IT best practices
Security Note:
All suggested commands are AI-generated, vetted for safety, and designed to assist admins — execution remains under human control for compliance and safety.
See how AI-assisted IT support can accelerate problem-solving, improve accuracy, and save valuable time for IT teams.
Trusted by IT Professionals From
Key Features
Everything you need to streamline IT support, reduce resolution time, and eliminate repetitive tasks.
Our Product Suite
Specialized solutions for every IT challenge, from daily troubleshooting to enterprise-grade automation.
While other tools offer fragmented features, iTechsmart.dev delivers a fully integrated workflow—powered by real AI. Acting as a true co-pilot (not just a passive tool), our platform uses the OSI model to pinpoint issues with precision and speed. In minutes, you move from confusion to clarity—with intelligent diagnostics, auto-generated scripts, and instant documentation—all without leaving the app. This isn’t just smarter troubleshooting. It’s next-gen IT.
In a world flooded with one-trick tools, iTechsmart Supreme is the all-in-one ecosystem your IT team actually needs. We unify your diagnostics, automation, scripting, and knowledge management into one intelligent platform—eliminating chaos and inconsistency. Your team gets a single source of truth, faster collaboration, and a living, searchable knowledge base that grows with every solved issue. One login. One platform. Total control.
Most healthcare IT tools react after the damage is done. Our platform changes everything. Built for high-stakes hospital environments, it proactively detects, resolves, and documents incidents—before patient care is ever impacted. With zero-touch incident response, failed HL7 messages and stalled services are fixed automatically. Add HIPAA-compliant encryption, real-time logging, and bulletproof compliance—and you’ve got the future of health IT, already here.
Most platforms trade sovereignty for convenience. Citadel changes the game. Designed for governments, defense, and critical industries, it delivers a security-hardened, AI-native infrastructure that runs where you need it—cloud or air-gapped. With post-quantum crypto, zero-trust networking, and AI-powered threat response, Citadel is built for environments where control, compliance, and resilience are non-negotiable. Coming Q4 2025.
Structured Troubleshooting
Our AI uses the OSI model to systematically diagnose and resolve issues at every layer.
Application
Software issues, UI problems
Presentation
Data format, encryption
Session
Connection management
Transport
TCP/UDP issues, ports
Network
IP addressing, routing
Data Link
MAC addressing, switches
Physical
Cables, hardware, signals
How It Works
Resolve IT issues in minutes with our intuitive workflow.
Real-World Use Cases
Discover how iTechSmart solves common IT challenges.
- Systematic problem identification
- Guided resolution steps
- Automated network diagnostics
- Rapid threat detection
- Automated containment
- Incident documentation
- Resource optimization
- Cost monitoring
- Performance analysis
- Quick issue resolution
- Self-service options
- Knowledge base integration
- Proactive monitoring
- Automated maintenance
- Performance optimization
- CI/CD pipeline support
- Automated testing
- Deployment verification
Success Stories
See the tangible results our clients have achieved.
Challenge
Managing 500+ daily IT support tickets with long resolution times.
Solution
Implemented AI IT Assistant for automated first-level support.
Results
40%
reduction in ticket volume
60%
faster resolution time
$200,000
annual cost savings
85%
first-contact resolution rate
Challenge
Complex compliance requirements and security protocol management.
Solution
Utilized knowledge base and automated script generation.
Results
99.9%
compliance rate
75%
faster security updates
92%
staff satisfaction
50%
reduction in audit preparation time
Challenge
Limited IT resources and budget constraints.
Solution
Leveraged AI assistance for day-to-day IT operations.
Results
60%
reduction in IT costs
99.5%
system uptime
85%
increase in productivity
70%
reduction in downtime incidents
Platform Capabilities
Built for flexibility, security, and enterprise-readiness.
Highlights:
- All modern Windows, Linux, and macOS versions supported
- Works in on-premise data centers and any cloud environment
- Consistent command generation across all platforms
Key Benefit:
Unified workflow, regardless of environment
Highlights:
- Tailor AI-generated scripts to meet specific requirements
- Build complex automation sequences for routine tasks
- Save and share customized scripts in your team's vault
Key Benefit:
Fully adaptable to your team's unique needs
Highlights:
- Connect with ticketing systems like Jira or ServiceNow
- Integrate with monitoring tools for automated responses
- Utilize our API for custom integrations and data export
Key Benefit:
Seamlessly fits into your existing tech stack
iTechSmart Core Pricing
Choose a plan that fits your needs and start resolving IT issues smarter, faster. No credit card required for Free tier.
- Dashboard Access
- 5 AI Chat Queries per Day
- 1 use/day for most AI Tools
- Community Support
- Unlimited AI Tool Usage (5 per day limit)
- Task Management
- Script Vault
- Knowledge Base
- Team Features & Sharing
- Everything in Free, Plus:
- Unlimited use of all AI Tools
- Task Management Board
- Personal Script Vault
- Personal Knowledge Base
- Priority Email Support
- Everything in Pro
- 5 team members included
- Shared Knowledge Base & Script Vault
- Collaborative Task Boards
- Priority 24/7 Support
What IT Pros Are Saying
Hear from IT professionals who are using iTechSmart to transform their support workflow.
"This tool has cut our average ticket resolution time by 40%. The OSI model approach helps our junior techs learn while they solve problems."
James Davis
IT Manager, TechCorp
"The ticket note generator alone is worth the subscription. No more spending 15 minutes documenting what I did after each ticket is resolved."
Sarah Miller
Helpdesk Lead, Edutech
"We've deployed this to our entire team. The consistent approach to troubleshooting has improved our first-call resolution rate by 35%."
Robert Johnson
MSP Owner, NetSolutions
"As a solo IT consultant, iTechSmart is like having a senior engineer on my team. The command suggestions for Linux and Windows are a lifesaver."
Maria Garcia
IT Consultant, Garcia Tech Solutions
"The AI's ability to diagnose network issues using the OSI model is brilliant. It standardizes our troubleshooting process across the entire helpdesk."
David Chen
Senior Network Analyst, Global Connect Inc.
"I was skeptical about AI in IT support, but iTechSmart proved me wrong. It's intuitive, accurate, and has genuinely reduced our team's stress levels."
Emily White
SysAdmin, Innovate Labs
"The script suggestion feature is incredibly powerful. It not only provides the command but explains it, which is a fantastic learning tool for our junior staff."
Ben Carter
Director of IT Operations, Pioneer Group
"Integrating iTechSmart was seamless. It has become the first place our team goes when a new ticket comes in. The ROI was almost immediate."
Olivia Patel
Head of Support, NextGen Services
Frequently Asked Questions
Have questions? We have answers. If you can't find what you're looking for, feel free to contact us.